I have been undercover today. I have been a ‘mystery shopper’. I can’t say where or for what, but it was quite a strange experience. I had to pretend that I was interested in a particular purchase and then ask the assistant to help me with it. (On the whole the assistant did well, but was let down by a lack of stock).
You may be aware of the Ship Of Fools Mystery Worshippers. They visit different churches and write a review, which is then posted online. I am fascinated by them and at the same time worry about what might happen if one visited our church. Would we be as welcoming as usual? Would the service be up to its usual standard? Would they like the sermon? And so on. It is a very subjective process and I suspect that if someone came to our church who preferred a church that is much further up or down the candle than we are they may not enjoy the experience as much as if their preference was for our style of church. And there have been some Mystery Worshipper reports on churches I know that have been somewhat devastating in their analysis. How would that feel? A one-off visit and your church is slammed?
I have decided not to worry about it though. The reason is that our services are not put together to please mystery worshippers, or even to please the regulars. First and foremost they are prepared and delivered for an audience of one: God (okay, perhaps three if you are being theologically pedantic!) What we do is an act of worship to God, not an exercise in consumer satisfaction. Yes, we hope and pray that people will feel welcome, comfortable, be blessed and be enabled to worship God, but that should not be the way in which we evaluate our services. Was it an act of worship to God where we gave our best?
And the same question can be asked of the rest of our lives, all of which can be an act of worship as we seek to be the best ‘us’ we can be.
Be blessed, be a blessing.