the effect of irritation

old phone 2I’d had enough. I couldn’t cope with it any more. I snapped.

And with vouchers saved judiciously over several years I bought a new set of phone handsets for our home landline. The reason was that I was fed up with the regular bombardment of unsolicited phone calls — recorded and live – trying to get me to sign up for house insulation (it’s well insulated), new windows (our house is rented), claim for payment protection insurance refunds (I have never had PPI) and all manner of other annoying scams. I have never, and will never, signed up for anything where I have been cold-called but these people don’t seem to realise that.

So I bought new handsets. They are special phones that intercept all calls and filter out any that are unwanted. This means that when someone calls for the first time (unless I have been able to add them to the ‘welcome’ list) they will hear a message asking them to identify themselves. We then get called by the system and hear the caller’s name. At that point we can choose to allow the call once, always, never, or send it to the answering machine.

If you call our house (other than to sell us stuff) I am sorry that you will get a message to start with – but it should only be the once. After the system knows that we want you to call us you will be able to call us as you usually do without interception or delay. It is the effect of irritation.

I think it’s brilliant that phones can now do this, and with a certain amount of glee check the system regularly to see how many nuisance calls have been intercepted.

I also think it’s awful that such phones are necessary. We are bombarded by unsolicited attempts to sell us stuff and sign us up for stuff that comes through the letterbox, knocks at our door, harasses us through our phone line, sends unsavoury emails, lobs unwanted text messages, stops us in the street and who knows what they will come up with next.

The suspicious part of me wonders whether all of the unsolicited phone calls are actually sent by companies that came up with a way of blocking phone calls and wanted to create a market for them. But that couldn’t be true. Could it? You see what this has done to us – we are suspicious and cautious about approaches by strangers. When I am stopped in the street I always try to be polite but start by saying that I never give out my details or sign up for anything in the street. That deters some, but the more persistent keep going and say that they don’t want anything from me… only to ask me a little later for some way of contacting me to get me to sign up later.

I do like approaching the people who are trying to gain support for charities that we already support. It gives me a sense of satisfaction to be able to tell them that we already support the worthy cause they are promoting. I got a high five from the last one!

The purpose of this bloggage is twofold. The first fold is to encourage you to persist, say your name when prompted, and wait for us to answer if you try to contact us and get the interception machine. Don’t be put off.

The second fold is to ask us to consider our approach when Christians are sharing our faith. Does it come across as an attempt to sign someone up for our cause, to get them to sign on the dotted line, to make a snap decision based on a ‘chance’ encounter? If so, perhaps we should not be surprised if people don’t want to listen – it’s the effect of irritation.

We need to reconsider, reimagine and restore our approach: instead of selling Jesus to people we should take every opportunity to offer people grace, acceptance, dignity, peace, prayer and so much more that our culture leeches out of them. We have good news to give away not bad news to sell. It might simply look like a hug, a listening ear, a free cup of tea, a Foodbank parcel, an affirmation of value, or any number of grace-rich encounters… [insert your own examples here]

It all sounds suspiciously like us being free samples of Jesus (see previous bloggages!).

Be blessed, be a blessing

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